Help centre

Choose Sign up, enter your email and a password, then your name, date of birth, address and province. Accept the required consents and answer the short check. You must be of legal age and located in the province.

In Québec the minimum age is 18, and you must be located within the permitted territory. Age is checked at registration and may be checked again at any time.

No. Each person may hold a single account, in their true name. Multiple accounts breach the Terms and may lead to suspension.

Use the "Forgot password?" link on the login page: a reset link valid for one hour is sent to your email. For security, we may verify your identity.

Write to support and we will close your account; any verified balance is returned after the usual checks. For a temporary break, self-exclusion is available in your account.

Open a game, tick your numbers or choose Quick Selection, set the number of lines and confirm. The cost is the line price times the number of lines. The ticket is recorded in your account.

The system generates a random line for you. A hand-picked line and Quick Selection lines can sit on the same ticket.

Each game shows its schedule and the time left before the next draw. Results are produced by certified systems and posted after every draw.

Buy a play, reveal the symbols on screen: the result is immediate and any prize goes to your balance. Each instant states its price and chance of winning.

Each game page gives the prize tiers and odds. Odds describe long-run probabilities and guarantee no win; past draws do not influence the next ones.

Through an approved payment method registered in your name; the footer logos show those accepted. No credit is ever extended for play.

Prizes are credited to the account once results are validated. Small prizes are automatic; larger ones may require an identity check before payment.

Request a withdrawal to a verified payment method in your name. Withdrawals may be subject to identity checks, limits and a security review.

Know-your-customer and anti-money-laundering rules require us to verify identity, age, address and source of funds. It also protects your account.

In your account, set a daily spending limit and a daily time limit. The spending limit is checked on every purchase.

From your account, choose 24 hours, 7 days, 30 days or 6 months. During self-exclusion play is blocked; a running period can be extended, never shortened.

Gambling: Help and Referral offers free, confidential, bilingual help around the clock: 1-800-461-0140 (toll-free) or 514-527-0140 in Montréal.

You must be of legal age to register, and age is verified. On a shared device, protect your session with a password and never let a minor play on your account.

Yes: encryption in transit, access controls and monitoring. Personal information is handled under Québec's Law 25 and PIPEDA. See the Privacy Policy.

Use a strong, unique password, keep it to yourself and log out on shared devices. Tell us right away about any suspicious access.

Refresh the page, clear the cache or try an up-to-date browser. If the problem persists, write to support with your device and browser.

French and English, across the whole site. The FR / EN switch sits in the navigation legend.